Table reservation Please call the Reception or the Sales Department if You wish to make a reservation. ATM In Miskolc, it is located at the OTP Bank Zrt, 3 minutes from the Diósgyőr tram terminus. Shoe care products Available in the rooms. Luggage storage Available at the reception. Luggage-carrying On request at reception. Umbrella Available at the reception. Alarm Please call the reception. Deposit vault Safe is available at the reception desk free of charge. No responsibility will be taken for any valuable items left in the room. Xerox, copying, telefax Information at the reception. Baby cot Available at the reception. Bathrobe Available at the reception. Hair dryer Available at the reception. Credit cards Eurocard Mastercard, Maestro, Visa, A

Internet Wireless internet is available in you room and in the public areas free of charge. Password: tokert2017 Holy Mass To be held every Sunday at 11.00 a.m. at the Roman Catholic church in Felsőhámor. Laundry Laundry handed before 9 o'clock can be picked up the next day at 12 o'clock. Technical error In case of technical error please call the Reception. Non-smoking rooms Our hotel is non-smoking. Smoking is only allowed in the smoking areas. Slippers Available at the reception. Currency exchange At the bank in the Miskolc-Diósgyőr city quarter located 6 kilometers from the hotel. Program offer Information is available at the reception. Breakfast Available at the restaurant of our hotel.  Every day: 07:00-10:00-ig. Computer access In case of IT-problems, please contact our colleagues. Chair in the bathroom Available at the reception. SZÉP Card We accept SZÉP Cards issued by OTP, MKB and K&H in the hotel and restaurant.

Room service Available from 07:00 till 20:00. Please call the reception. Room cleaning Cleaning: Rooms are cleaned every day. We change the towels at your request. If You need new towel, please throw the dirty one on the floor. Exchange of bedcloths: In case of long term stay we change the bedclothes once a week. Bad linen is changed daily on request. If You need new bedclothes, please call the reception. Reserve pillow, blanket Available at the reception. Taxi, transfer Reservation at the reception. Telephone You can make city, national, European and overseas calls directly from any room. City line: dial “9” For information, please contact reception. Toilet implements Available at the reception. Charging station Charging of electronic devices at reception. Ironing service Please call the Reception and our colleagues will take you to the ironing room. Ironing in the hotel rooms is dangerous and forbidden. Flower Service Please call the reception.